Telephone Support definition

Telephone Support means a helpdesk telephone support line.
Telephone Support means technical support telephone assistance provided by OSI to the Designated Technical Support Contact concerning problem resolution and the use of the then current release of Licensed Software and the Previous Sequential Release. Calls will be accepted during OSl's normal business hours, except that in the event of an emergency, OSI will accept all calls made to the emergency off-hours telephone numbers which OSI shall supply to BISYS and always promptly update as they change, 24 hours per day, 7 days per week, 365 days per year.

Examples of Telephone Support in a sentence

  • If the parties elect to have the Transfer Agent provide additional telephone support services under this Agreement, the parties will agree to such services, fees and sub-contracting as stated in Schedule 1.2(f) entitled "Telephone Support Services" attached hereto.

  • If the parties elect to have the Transfer Agent provide ADDITIONAL telephone support services under this Agreement, the parties will agree to such services, fees and sub-contracting as stated in Schedule 1.2(f) entitled "Telephone Support Services" attached hereto.

  • Help Desk DEFINITIONS “Contract”, as referred to herein, shall mean the agreement in effect between the Parties for the Telephone Support Service: Help Desk, consisting of the “General Terms and Conditions”, the “Activation Form for Telephone Support Service: Help Desk” and any additional documents agreed upon and signed by the Parties.

  • If the Rapiscan Sale Document includes reference to a Preventative Maintenance Only Service Plan, the Services shall consist only of Preventative Maintenance and shall not consist of Telephone Support or System Repairs.

  • Measuring Social Support Processes and Outcomes in Telephone Support Groups, Tenth Annual Symposium for the Empirical Foundations of Group Work, University of Wisconsin at Madison, Madison, WI.


More Definitions of Telephone Support

Telephone Support means technical support telephone assistance provided by Tanium to the Technical Support Contact concerning the installation and use of the then-current release of Licensed Software and the Previous Sequential Release.
Telephone Support means technical support telephone assistance on a 24x7x365 basis concerning the installation and use of the then current release of an Instana Offering and the Previous Sequential Release.
Telephone Support means support services provided to the Support Contacts (as hereinafter defined) in response to telephone requests for assistance.
Telephone Support consists of responding to telephone and email inquiries received by Rapiscan’s Customer Service Department (24 hours per day, every day of the year) from Buyer regarding Equipment Errors. “Equipment Errors” means a reproducible failure of the Equipment to operate in accordance with such Equipment’s published specifications.
Telephone Support means the service provided by TriTech for access to the TriTech Technical Services Department by telephone, on a twenty-four (24) hour a day, seven
Telephone Support means providing general information and diagnostic advice and assistance concerning the use and operation of the Licensed Software via telephone.
Telephone Support means technical support telephone assistance provided by Com21 to the Technical Support Contact during Com21's normal business hours.